b88 Privacy Policy

When you register on b88, we collect basic personal details such as your full name, date of birth, email address, and mobile number so we can create and verify your account. We also collect your preferred payment method details — including GCash, Maya, or bank account information — solely for the purpose of processing deposits and withdrawals in Philippine pesos. During your sessions on the platform, we automatically gather technical data such as your IP address, device type, browser version, and session timestamps to help us maintain platform security and improve performance. If you contact our support team, we retain records of those conversations to ensure consistent and accurate assistance. We do not collect any data beyond what is necessary to operate the platform safely and in compliance with applicable Philippine regulations. All data collection is governed by the principles of purpose limitation and data minimisation — we only ask for what we genuinely need. You will always be informed of any new categories of data we intend to collect before we begin doing so.

Your personal information is used primarily to operate your b88 account, process transactions, and deliver the gaming and sports betting services you signed up for. We use your contact details to send you important account notifications — such as deposit confirmations, security alerts, and updates to our Terms and Conditions or this Privacy Policy. Technical data collected during your sessions helps our team detect unusual activity, prevent fraud, and ensure that the platform remains stable and fair for all Filipino players. We may use aggregated, anonymised data to analyse platform usage trends and improve the overall experience — this data cannot be traced back to any individual user. b88 does not sell, rent, or trade your personal information to any third party for marketing purposes, under any circumstances. If we ever need to use your data for a purpose not listed here, we will notify you in advance and, where required by law, seek your explicit consent. Your data is never used to make automated decisions that could significantly affect your rights or access to the platform without human review.

b88 may share your personal data with trusted third-party service providers who assist us in operating the platform — such as payment processors, identity verification services, and cloud infrastructure providers. All such partners are contractually bound to handle your data securely and only for the specific purpose for which it was shared. We will never disclose your personal information to unrelated third parties or allow it to be used for purposes outside the scope of your b88 account. In certain circumstances, we may be legally required to disclose your data to Philippine regulatory authorities, law enforcement agencies, or courts — we will only do so when compelled by a valid legal obligation and will inform you where permitted by law. If b88 undergoes a business restructuring or acquisition, your data may be transferred as part of that process, but the incoming party will be bound by the same privacy obligations described in this policy. We do not transfer your personal data outside the Philippines unless adequate data protection safeguards are in place. Any third party that receives your data is prohibited from using it for their own independent marketing or commercial purposes.

b88 uses industry-standard security technologies to protect your personal data, including SSL/TLS encryption for all data transmitted between your device and our servers. Sensitive account information such as passwords is stored using one-way hashing algorithms — meaning even our own staff cannot read your password in plain text. Access to personal data within our organisation is strictly limited to personnel who need it to perform their job functions, and all such staff are bound by confidentiality obligations. We conduct regular security reviews and vulnerability assessments to identify and address potential risks before they can affect our players. In the event of a data breach that poses a risk to your rights or freedoms, b88 will notify affected users and the relevant Philippine authorities within the timeframes required by applicable law. You play an important role in keeping your account secure — always use a strong, unique password and never share your login credentials with anyone. If you suspect any unauthorised access to your account, contact our support team immediately through the FAQ page.

As a Filipino player on b88, you have the right to access the personal data we hold about you at any time by submitting a request through our support channels. You may also request that we correct any inaccurate or incomplete information associated with your account — we will process such requests promptly. If you wish to have your personal data deleted, you may submit a data erasure request, subject to any legal retention obligations that require us to keep certain records for a defined period. You have the right to object to or restrict certain types of data processing, and to request a portable copy of your data in a commonly used electronic format. b88 will respond to all data rights requests within the timeframes prescribed by applicable Philippine data protection law. If you believe your data rights have been violated, you have the right to lodge a complaint with the National Privacy Commission of the Philippines. We take all such requests seriously and are committed to resolving them fairly and transparently.

b88 retains your personal data for as long as your account remains active and for a reasonable period thereafter to comply with legal, regulatory, and audit requirements applicable in the Philippines. Once the retention period has expired and there is no legal basis to keep your data, it is securely deleted or anonymised. Like most online platforms, b88 uses cookies and similar tracking technologies to maintain your session, remember your preferences, and gather anonymised analytics about how the platform is used. Essential cookies are necessary for the platform to function and cannot be disabled; optional analytics cookies can be managed through your browser settings. We do not use cookies to serve third-party advertising or to track your activity on other websites. A full list of the cookies we use and their purposes is available on request through our support team. By continuing to use the b88 platform, you consent to our use of essential cookies as described in this policy.